The Quick, Easy Way To Support Contactless Table Service.
With O.G.S table ordering, you can provide contactless, at table ordering at your cafe, restaurant, pub or bar. Your customers can order and pay directly from their table by simply scanning a QR code.
It’s fast, safe, requires no up-front investment, allows you to follow social distancing guidelines – and it drives up average order values too!
So if you need to offer at table ordering, sign up today and try it out.
Restaurant Booking System
Food Pre-Ordering
Enable your clients to order your delicious food in advance, so they can look forward to their restaurant arrival without any delays or waiting.
I'm if you want to take it to the next level & not worry about no-shows “Activate the online payments option“
This way, you’ll also be able to sell your dishes before your client even sets foot in your restaurant.
Don’t make your clients wait around. For anything
Skip delays, cut down on table and meal waiting time.
Create’ high satisfaction levels to keep your customers coming back again and again.
Increase Table Turnaround
With our restaurant booking software you can hit two birds with one stone:
- VIP treatment for your clients
- Increased productivity for your staff
Everything will run smoother since you’ll know exactly how many will arrive, when, and what dish to serve your guests.
Autopilot Selling
Run Your Email & SMS Marketing on Autopilot, make money while focusing on other aspects of your business.
Set it up once and earn forever
WHAT IS AUTOPILOT SELLING?
How does it work?
- It sends the “Encourage second order” campaign 7 days after a client placed the first order.
- It sends the “Cart abandonment” campaign after 1-2 hours when an order has been started and not completed.
- It monitors the clients’ last order date and starts the “Re-engagement” campaign when the client starts slipping away.
AUTOPILOT CAMPAIGNS AVAILABLE
There are 3 Autopilot campaigns available now
1. Encourage second order
The key to building customer loyalty is turning your one-time buyers into repeat clients, as fast as you can.
- Recipients: Clients that have recently placed their first online order
- Message type: e-mail and/or SMS
- Timing: 7 days after the first order is placed
2. Re-engage clients
Getting new clients and fostering loyalty is hard work. It’s far less expensive to identify those that are slipping away and send them targeted offers to order again.
- Recipients: Clients that did not order in a while*
- Message type: series of e-mails and/or SMS
- Timing: The campaign starts as soon as the client is identified as slipping away. The campaign stops as soon as the client orders again.
*The order frequency of your regular clients varies throughout the year due to seasonality or other events (like the pandemic we’re facing now). That’s why we use the segmentation technique to identify the “clients at risk”. We look at all your clients that placed orders within the past 6 months. From this list, those 60% that have ordered the least recently are the ones targeted by this campaign.
3. Cart abandonment
Recover some of the lost sales by reminding your clients to come back and complete their unfinished orders.
- Recipients: Clients that started an order and didn’t finalize it
- Message type: e-mail and/or SMS
- Timing: 1-2 hours after starting an order
Please note that when we send these campaigns, we don’t always use both e-mail and SMS. We might send only one or another, depending on the clients’ response (orders generated and unsubscribe rate).
HOW MUCH DOES AUTOPILOT COST?
We charge a 10% conversion fee on the total value of each order that was placed as a result of the Autopilot program, regardless if you will accept, reject, or miss the order.
The orders that you generate organically, or as a result of other marketing efforts are not subject to such a 10% commission charge.
So, what does “as a result of the Autopilot program” mean?
It means:
- orders placed directly after clicking on the buy link of an Autopilot message or
- orders placed within a 24h window after clicking on the buy link of an Autopilot message (no matter from which link).
Restaurant Promotions Engine
For Online Ordering
Our online restaurant promotions engine for online ordering includes a built-in restaurant promotion module so you can create incentives for new or returning customers.
These will appear like banners at the top of your online restaurant menu, to make it easier for customers to find them and place an order.
The basic version is included as standard, allowing the restaurant to run one promo at a time by using one of the 6 templates available. Such promotions are immediately available when creating the restaurant account.
The Advanced promotions module is a paid subscription service that will allow multiple promos running in parallel and will give access to several, more intricate promo templates that are not available in the free basic mode (as a rule of thumb, those extra-templates that are more difficult to set and may require expert assistance to get it right).
The extra promotions are locked by default, you may purchase the advanced promotions addon from your billing account.
Intuitive promotion editor
We’ve made a jukebox with the best promotions that work time and again.
Pick one as your template and then easily configure everything, from image and text to scheduling and coupon code. Your customers will find ordering food online easier than ever!
Smart targeting and segmentation
One size doesn’t fit all so we made it possible to target your customers based on their behaviour – first time purchasers, long time regulars or maybe clients who ordered through a certain sales channel.
You can even create upsell strategies in order to increase average order value.
Real-time reporting to check your results
See what promotions work best and where you can improve – everything directly from the visual reporting module.
Keep up to date with real-time statistics to see what promos worked best. Use the delivery heatmaps and customer reports to make informed business decisions.
Table Reservation System
for Restaurants
Accept reservations on the go with the food booking app
Alongside our table reservation system, you’ll also gain instant access to our online table booking app.
So you can manage your restaurant reservations even if you’re on the move.
Cost effective table reservation system for restaurants.
No additional monthly costs.
No cost per guest or booking.
Take unlimited online restaurant bookings without spending a dime.
Sell your food in advance with “Table Reservation” + “Order Ahead”
With our integrated “Table Reservation” + “Order ahead” features, your guests can now book a table & order food in advance.
Advantages
- Reduced waiting time
- Increased customer satisfaction
- Higher profits for you: you’ll make £££ before your client comes through the door
Benefits of online reservation system for restaurants
With our table reservation system for restaurants, you will:
- Know exactly how many guests to expect
- Gain repeat business
- Grow your sales
Why use Yelp reservations when you have lifetime access to the best restaurant reservation system?
Reporting Module
Extend your activities and grow your business using real performance data. Understand your food delivery business better than ever.
With the ultimate goal of helping small and medium businesses extend their activities, this reporting module dashboard answers restaurant owners’ questions about their customers and provide performance data.
The reports are grouped into three sections:
- The Essentials offers a quick overview over the restaurant business. At a glance, the manager can see the sales summary, the connectivity report of the order taking app and the map of their delivery orders.
- The Extended section gets into details with graphs like pickup vs. delivery, sales per ordering channel (website or facebook, desktop or mobile), or preferences like order now or later, Google ranking, website visits, connectivity health and more.
- The Lists View allow restaurant managers to export the contact and order details of their clients. While there are more and more complaints about not owning the customer data when using ordering aggregators, here is O.G.S, taking a step forward. “It is their brand, their customers.”, says Oliver Auerbach, CEO and Founder of Global Food. “We encourage restaurants to be active in marketing their business and we support them as much as possible”.
