ONLINE FOOD ORDERING SYSTEM

Privacy Policy

  1. Information We Collect

    2. We, at Order Genie Solution, are committed to protecting the privacy of our users. When using our online food ordering system with Facebook order button, certain information may be collected from you including:

    • Personal information such as your name, email address, and phone number
    • Transaction details including order history, payment method, and delivery address
    • Technical information such as IP address, browser type, and operating system
    • Location information provided by your device or browser
    • Information obtained through the use of cookies and similar technologies
  2. How We Use Your Information

    3. The information collected is used for several purposes including, but not limited to:

    • Processing and fulfilling your food orders
    • Providing customer support and resolving issues
    • Improving our services, website, and user experience
    • Personalizing your experience and offering tailored recommendations
    • Conducting analytics and research to enhance our business operations
    • Ensuring compliance with legal and regulatory obligations
  3. Data Retention

    4. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law.

  4. Information Sharing

    5. We may share your personal information with:

    • Our affiliated companies and trusted third-party service providers who assist us in operating our business and providing services to you
    • Business partners and third parties for marketing and promotional purposes, provided you have given your consent
    • Law enforcement agencies, government authorities, or other parties as required by law or in response to a legal process
  5. Third-Party Links

    6. Our website and online ordering system may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of those third parties.

  6. Security Measures

    7. We have implemented appropriate security measures to safeguard your personal information and protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

If you have any questions or concerns regarding our privacy policy or the use of your personal information, please contact us through the channels provided on our website. We value your privacy and will strive to address any issues promptly.